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The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

 

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

 

Here’s what you get as a full-time employee:



  • 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs


  • Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans


  • Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)


  • Optional dental, vision, and life insurance—at rates much lower than most private plans


  • Flexible spending accounts for added tax savings on health and dependent care


  • Employee discounts on things like gym memberships, electronics, and entertainment

 

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

 

Functional Title: FBCE Specialist-SWI 
Job Title: Program Specialist VI 
Agency: Dept of Family & Protectve Svc 
Department: FAITH-BASED & COMMUNITY ENGMT 
Posting Number: 13767 
Closing Date: 03/13/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Group: TEXAS-B-23 
Salary Range: $5,098.66 - $5,264.65 
Pay Frequency: Monthly
Shift: Day 
Additional Shift: Days (First) 
Telework:  
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 2401 RIDGEPOINT DR 
Other Locations: Austin; Dallas; Houston; San Antonio 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 



Job Description:

Performs highly advanced (senior-level) consultative services and technical assistance work. Represents Statewide Intake to internal and external stakeholders by facilitating tours, conducting presentations and answering general questions from program staff, governmental agencies, community organizations, or the general public. Conducts outreach to external partners to address issues with reporting to SWI. Creates and provides training on recognizing and reporting abuse, neglect and exploitation and coordinates other webinars and trainings offered by the Faith-Based and Community Engagement Division. Develops an intern program for Statewide Intake and is responsible for recruiting interns. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. 

 

Position is regular day shift (not compressed weekend) and is hybrid and eligible to telework 2 days per week. If candidate is located outside of Austin, they will be expected to travel to Austin 1-3 days per month. 

 

Essential Job Functions:

Coordinates and delivers community education events related to recognizing and reporting abuse, neglect and exploitation, and other faith-based and community engagement topics. Education events include community presentations, panel discussions, webinars and/or conferences that can occur both in person and virtually. (30%)

Represents SWI to external and internal stakeholders by facilitating tours, both in person and virtually, responds to inquiries pertaining to general SWI operations, performs outreach to external stakeholders and schedules community field trips for SWI staff. (20%)

Develops intern program for SWI. Uses community resources to recruit, train and develop interns for SWI. Serves as primary contact for interns. (15%)

Responsible for developing training curricula used by FBCE staff on DFPS topics and coordinating with other DFPS divisions as needed. (15%)

Works closely with SWI leadership to assess further community engagement needs. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Available for work on some weekends and evenings. (10%)

 

Other duties as assigned (10%)

Knowledge Skills Abilities:

Knowledge of the Texas Family Code as related to child abuse/neglect.

Knowledge of normal child development and family dynamics

Knowledge of Statewide Intake.

Knowledge of volunteer management.

Skill in establishing and maintaining effective working relationships with agency staff, volunteers and external community stakeholders.

Skill in effective written and verbal communication.

Skill in presenting in front of groups.

Skill in computer operations to perform duties.

Ability to organize workload.

Ability to work with people from a variety of different backgrounds and professions.

Ability to provide training and support to agency staff and community stakeholders.

Ability to develop training materials.

 

Registration, Licensure Requirements or Certifications:

N/A

 

Initial Screening Criteria:

Bachelor’s degree and at least one year’s experience as a statewide intake specialist or supervisor required. Experience presenting in front of groups and curriculum development preferred.

 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.