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POSTING #: 26-00098 TITLE: Analyst Trainee TITLE CODE: 55301 DIVISION: Operations UNIT: Operations Systems Unit RANGE: P95 POSITION: 1 ISSUE DATE: 11/2/2026 CLOSING DATE: 11/16/2026 LOCATION: Ewing SALARY: $58,222.22 WORK WEEK: 40 hours

The New Jersey Department of Transportation (NJDOT) is seeking candidates for the position of Analyst Trainee within the Division of Operations. Analyst Trainees are assigned a 40-hour work week. Current starting salary is $58,222.22 and after six months is $60,876.32. 

The Operations Systems Unit (OSU) within the Division of Operations Administrative Support is the Unit responsible to design, develop, launch and maintain the necessary computer software applications and enterprise solutions to support Department maintenance and operations work. Staff in this unit will be responsible for testing, troubleshooting, analyzing and developing these enterprise solutions and systems through treasury software contracts and consultant agreements. Furthermore, this unit is in charge of creating innovative solutions to incorporate new technology into the management of day to day operations while improving efficiency and performance. Staff in this unit would serve as Subject Matter Experts (SME) for maintaining and testing all current and future operations applications. This Unit is complex which includes design, development, inter-agency and vendor collaboration, training and customer support activities and is mission critical during times when emergency response is paramount.

RESPONSIBILITIES

  • Troubleshoot, research, and resolve workstation, user accounts, server hardware and cloud solution system errors.
  • Collaborate with IT customer service, inter-agency support, network security staff, application developers, and vendors/consultants on more complex problems or recurring errors that arise system wide or have affected more than a few users to bring about problem resolution.
  • Collaborate with internal business units and external vendors to monitor, administer, and maintain Operations servers, systems and support 24/7/365.
  • Manage, maintain and document systems and procedures for efficiency and productivity.
  • Develop applicable procedures as required. Prepare manuals and literature to use for training staff and end users.
  • Answer inquiries from system users; explain system functions and provide technical assistance in the use and application of system features.
  • Ensure all end user and division requests are recorded, prioritized, assigned, resolved with systems restoration documentation.
  • Coordinate scheduled work with vendors and develop and maintain a positive business relationship.
  • Attend conferences, forums, and technological symposiums to keep up to date on current and developing technologies.
  • Initiate/modify projects, programs, and applications to promote increased efficiency and effectiveness of operational goals.
  • Conduct information gathering and business analysis for existing and new Information Technology initiatives.
  • Recommend the purchase of new and replacement applications system and platforms.
  • Plan, evaluate, test, and implement desktop and network technology solutions in support of business operations.

REQUIREMENTS

Applicants must meet one of the following or a combination of both experience and education:

  • Four (4) years of professional experience relevant to the position.
  • OR Possession of a bachelor's degree from an accredited college or university.
  • Thirty (30) semester hour credits are equal to one (1) year of relevant experience.

License: Appointee will be required to possess a driver's license valid in New Jersey.

NOTE: "Professional experience" refers to work that is analytical, evaluative, and interpretive; requires a range of basic knowledge of the profession's concepts and practices; and is performed with the authority to act and make accurate and informed decisions.

Preferred Skills

  • IT or Software/Enterprise Project Experience
  • Global Information Systems (GIS) Work Experience

For more information regarding this position, please refer to: http://info.csc.state.nj.us/jobspec/55301.htm

BENEFITS PACKAGE

As a NJ State Department, NJDOT offers a comprehensive benefits package including:

  • Health Care (medical, prescription drug, dental & vision care)
  • Pension
  • Deferred Compensation
  • 13 paid holidays
  • Benefit Leave (12 vacation days, 15 sick days and 3 administrative days)
  • Training & Tuition Aid Opportunities

TO APPLY

You must apply through the NJDOT website at: https://www.state.nj.us/transportation/about/employ/openings.shtm

Submit a complete packet by the closing date that includes the following documents:

  • NJ State Application for Employment (Application instructions can be found at link above)
  • Letter of interest
  • Current resume
  • Copy of unofficial transcript OR foreign degree evaluation

IMPORTANT NOTES

Proof of Degree: You must provide transcript or evaluation of your UNDERGRADUATE degree. Foreign Degree Evaluation: If you obtained your undergraduate degree outside of the US, you MUST provide a Foreign Degree Evaluation from a USA recognized evaluation service agency that includes a course-by-course evaluation in order to be deemed eligible. Failure to provide evaluation will result in your application being disqualified.

Incomplete Packets: Applicants MAY NOT be considered if they fail to provide all requested documents upon initial submittal or fail to follow instructions when submitting electronically. Applicants will be selected for an interview on the basis of their application/resume.

Current State employees: Any appointments made that involve movement may result in a forfeiture of rights to any promotional lists in their former unit.

Work Authorization: Applicants must be authorized to work in the United States according to the Department of Homeland Security, United States Citizenship and Immigration Services regulations. NJDOT does not provide sponsorship or accept student OPT/CPT program, F1 or H1B work authorization visas.

Residency: All persons newly hired on or after September 1, 2011 have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the "New Jersey First Act."

Reasonable Accommodations: NJDOT provides reasonable accommodations to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please email dot-hr.ada@dot.nj.gov. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

SAME APPLICANTS: If you are under the NJ "SAME" program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml, email: SAME@csc.nj.gov, or call CSC 609-292-4144, option 3.

New Jersey Is An Equal Opportunity Employer