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Director of Communications (Remote- New York)

Maximus is currently hiring a Director of Communications

The Director of Communications is responsible for developing and implementing an integrated communications strategy, which includes evaluating and improving current practices. This role will determine the appropriate structure, tactics, and processes for the communications department to support both departmental and organizational strategy.

Essential Duties and Responsibilities:

  • Evaluate existing processes and identify opportunities for improvement..
  • Continuously monitor, refine, and optimize workflow and processes to enhance Plans, organizes, and directs the activities of department to ensure compliance to contract requirements and operational goals; oversees all work processes, makes revisions, and develops protocols, as necessary.
  • Provide direct supervision to team members, including setting goals, monitoring performance, coaching, and evaluating results.
  • Foster an entrepreneurial work environment by hiring top talent and promoting a culture of collaboration, accountability, and measurability.
  • Fostering a culture of continuous learning and quality improvement
  • Other duties and tasks as required by management.
  • Define, measure, and monitor departmental performance using KPIs and SLAs.
  • Maintain primary responsibility for meeting deadlines, providing high quality materials, resolving issues, and achieving end-results that meet the  customer demands and expectations.

Minimum Skills and Qualifications:

  • Bachelor’s Degree from an accredited college or university required.
  • 10-12 years of related professional experience required.
  • Professional experience in devising, managing, and executing communications and project plans.
  • Extensive experience with the concepts and principles of media and communications.
  • Outstanding writing and editing skills; full, working knowledge of Associated Press (AP) style writing required.
  • Expert use of Microsoft PowerPoint and Word; proficient use of Excel required.
  • Ability to simplify the complex and strategically tailor communications depending on the audience/stakeholder.
  • Proactive self-starter who can manage complex tasks and projects quickly with minimal supervision.
  • Excellent organizational, interpersonal and oral communication skills.
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to foster teamwork.
  • Ability to successfully lead a high-functioning team in a complex work environment.

Home Office Requirements:

  • Maximus provides company-issued computer equipment
  • Reliable high-speed internet service
  • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
  • Minimum 5 Mpbs upload speeds