Clinical Administrative Coordinator - (Remote)
Maximus is currently hiring a Clinical Administrative Coordinator within our Clinical Services Division. The Clinical Administrative Coordinator will handle administrative tasks such as answering phone calls, email follow ups, and scheduling.
**This is a remote position**
Must be willing and able to work the following schedule: Tuesday through Saturday, 8:00 am to 5:00 pm Central Standard Time with one hour lunch.
Why Maximus?
- Work/Life Balance Support – Flexibility tailored to your needs!
- Competitive Compensation – Bonuses based on performance included!
- Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package – Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform – Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives – Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement – Invest in your ongoing education and development.
- Employee Perks and Discounts – Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities-Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Provide customer support to internal and external customers.
- Responsible for assigning and coordinating referrals for contract work to appropriate parties.
- Computer data entry.
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines.
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent written and verbal communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment.
- Ability to work independently.
Minimum Requirements
- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree- Clinical office experience preferred.
- High school diploma or equivalent.
- Proficiency in Microsoft Office.
- One year Clinical Administrative experience.
- Experience creating and maintaining scheduling for multiple people
Preferred Skills:
- Experience in an inbound call center environment, responding to calls with superior customer service.
- Highly organized.
- Demonstrates strong adaptability and flexibility.
Home Office Requirements:
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace